Refund Policy

At taskbuddy, we are committed to providing exceptional service and ensuring customer satisfaction. If you are not entirely satisfied with our services, we offer a comprehensive refund policy outlined below:

1. Satisfaction Guarantee

We strive to deliver high-quality plumbing and water services that meet or exceed your expectations. If, for any reason, you are dissatisfied with the services provided, please contact us within [number of days] days of service completion to discuss your concerns.

2. Eligibility for Refunds

Refunds are considered on a case-by-case basis and may be eligible under the following circumstances:

• Unsatisfactory or incomplete service delivery.

• Service issues directly resulting from our technician's error or oversight.

• Discrepancies between the agreed-upon service and the actual service provided.

3. Refund Process

To request a refund or discuss service-related issues, please contact our customer service team at info@taskbuddy.com. Kindly provide your invoice number, details of the service performed, and a brief explanation of the issue encountered.

Upon receiving your refund request, our team will review the case thoroughly. We may require additional information or clarification to process your request efficiently.

4. Refund Resolution

Once the review process is complete, and if your request meets the eligibility criteria, we will notify you about the status of your refund. Refunds, if approved, will be processed within [number of days] days through the original method of payment or via an alternative mutually agreed upon.

5. Non Refundable Services

Please note that certain services may not be eligible for refunds:

• Emergency services requested and completed.

• Services provided where the issue was caused by external factors beyond our control.

6. Customer Responsibility

It is important to provide accurate information regarding service requirements to ensure efficient and satisfactory service delivery. Misleading or inaccurate information may impact eligibility for refunds.

7. Contact Us

For any questions or concerns regarding our refund policy or to initiate a refund request, please reach out to our customer service team at info@taskbuddy.com.

We value your trust and aim to resolve any service-related issues promptly and fairly.

Thank you for choosing Task Buddy for your plumbing needs.